Important Notices and Troubleshooting

Associated Risks

When using Perpflow alpha, be aware of:

  • Smart contract risks

  • Bridge-related risks

  • Market risks and potential losses

  • Technical risks during transaction execution

  • Potential platform downtime

  • Network congestion impacts

We strongly recommend:

  • Starting with small positions

  • Using a dedicated testing wallet

  • Not investing more than you can afford to lose

  • Regular monitoring of your positions

Encountering Problems

Common Issues and Solutions

If you encounter issues:

  1. First, refresh your browser and try again

  2. Check your wallet connection and network

  3. Verify you have sufficient USDC and gas

  4. Ensure all transactions are confirmed

Getting Support

Need help? Here's how to reach us:

  • Join our Discord server: https://discord.com/invite/kJQK42A76S

  • Use the #support channel for technical issues

  • Check the #announcements channel for known issues

  • Follow our Twitter for real-time updates

Emergency Procedures

If you encounter critical issues:

  1. Don't panic - your funds are still secure

  2. Screenshot any error messages

  3. Note the transaction hash if available

  4. Contact support immediately through Discord

  5. Follow staff instructions carefully

Reporting Issues

Help us improve by reporting bugs:

  • Use the #feedback channel in Discord

  • Include detailed descriptions

  • Provide transaction hashes

  • Share screenshots of errors

  • List steps to reproduce the issue


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